Education
Northeastern University, Boston, MA
Sept 2022 - present
Master of Science in Information Systems (User Experience)
University of Mumbai, Mumbai, MH
Aug 2016 - Oct 2020
Bachelor of Engineering (Computer Engineering)
Work Experience
Digital Experience Assistant (Part-Time)
Northeastern University Information Technology Services
Sept 2023 - present
Led research design for the student hub portal, boosting survey response rates by 20% and generating actionable insights for strategic decision-making.
Implemented user-centric research method to create templates for various departments of the university, boosting team productivity by 10% and delivering high-impact insights to stakeholders.
Unveiled usability issues for my spaces tab on the portal, reducing user interface errors by 25% and creating a more streamlined product.
RSO Proctor (Part-Time)
Northeastern University
Apr 2023 - present
Coordination with professional campus employees to respond to emergencies such as lockouts and blow-bys.
Working with the NU Residential Safety Office (RSO), the NU Police Department (NUPD), and the Boston Fire Department (BFD) to ensure the continuous effectiveness of security procedures and the safety of on-campus residents.
Providing excellent customer service to resident students and visitors who require Northeastern services.
VP of Design (Part-Time)
APMC at Northeastern University
Feb 2023 - present
Achieved 40% growth in organic website traffic within 4 months post-redesign.
Crafted low-fi and high-fi mockups with design tools, reducing design iterations by 15% and improving design quality.
Maintained a minimum satisfaction score of 4 out of 5 based on user surveys, indicating improved user experience.
Developed and deployed holistic research plan for the club’s website, streamlining the process, and reducing timelines by 20%
Graphic Designer
Printania Offset
Jul 2020 - Apr 2022
Printania Offset
Jul 2020 - Apr 2022
Managed projects like video production or social media ad campaigns independently and collaboratively, resulting in a 25% improvement in video viewership and user engagement.
Partnered with clients and audited designs, reducing errors by 20% and aligning designs with client expectations.
Mentored and guided designers, reviewing peer design works to improve overall quality by 15% and maintain consistency.
Community Manager Intern
Informal Tuitions Pvt. Ltd.
Mar 2019 - May 2019
Informal Tuitions Pvt. Ltd.
Mar 2019 - May 2019
Coordinated the public relations for their brand Last Moment Tuitions (LMT), which has over 950k subscribers on its YouTube channel.
Managed the channel's social media accounts by responding to an average of 50 comments daily and actively moderating the community to ensure a positive experience for the viewers.
Identified and created 10 potential partnerships with corporations, celebrities, and other organizations in order to expand the channel's and its content's reach, resulting in increased visibility and audience growth.
Skills
Designing Tools
Photoshop, Illustrator, Figma, Premiere Pro, After Effects, Adobe XD, Adobe CC, Sketch, Figma, Axure RP, Balsamiq, Moqups
Designing Skills
Visual Design, Design Thinking, Interaction Design, User Research, Wireframing and prototyping, User Flows, Material Design, Human Interface Guidelines, Typography, Color Theory
Productivity Tool
Advanced PowerPoint, Excel, Jira, Zeplin, FigJam, Miro, Google Workspace, Outlook
Programming Language
HTML, CSS, JavaScript, React, MySQL, MongoDB
Certifications
Coursera
Fundamentals of Graphic Design by CalArts, Foundations of User Experience (UX) Design by Google
Udemy
Adobe Photoshop, Adobe InDesign, Adobe Premiere Pro, Whiteboard Animations, Adobe XD, Figma
Other
Enterprise Design Thinking (IBM), User Experience (Accenture), Adobe Illustrator (Eduonix), Sketching for UX Designers (LinkedIn Learning), UX Foundations: Accessibility (LinkedIn Learning)